14 slides on enterprise 2.0

I was asked to put together a very fast deck suitable for internal evangelism – something that someone could use to convince other (technical) people in the organization that collaborative technology was something they should care about. I had one day to do it. Here it is – I’ll be working on it to make it more convincing, would value your opinions.



  1. Saw your presentation and made a few quick notes.

    – You might want to add a point to your compounding slide about “Catch up” where somebody coming into an issue or project part way through can get up to speed quickly.

    – Getting not just “an answer” but the best answer (or maybe not answering at all if somebody else’s original answer is better). (Transparency Slide)

    – I misunderstood your definition of connective collaboration a bit. I was putting the finding (and stumbling upon) of people with specific information as part of the connective collaboration – i.e. connecting the right people to the right people at the right time. Often done by person-person “networking” but increasingly mediated via computer systems. Another piece here is identifying connectors – people who connect others. You may be right to leave this in the compounding section though.

    – I like the Thought Leadership slide.
    – I like The Tacit Knowledge slide. You might want to add the concept of “transfer”, or use the “spread” concept you use in the Growing Experts area to “retainable and findable”. The idea is that the tacit knowledge is passed along “hand to hand” through the social system.
    – Slide on compliance is good.

    – Growing experts has two commas in the field, customers,, peers section.

    In addition, not necessarily pertinent to this presentation, but here are some of the points I use frequently about collaboration. I often come at this from the email centric point of view.

    Reduce Information Overload
    – Reduce innappropriate, inefficient communication – Efficiency (300 emails a day)
    – Enhance and speed up information consumption (Scanning – the new #1 activity)
    – Filter and Prioritize requests and information

    Finding Information
    – Find the right person or group of people who have the information to answer your question
    – Find someone (“A connector”) to put you in touch with (and give an introduction to) the person or group who can help you.
    – Find the explicit answer to your question.
    – Stumble upon new and interesting people who can help you in the future.

    Group Communication/Interaction
    – Keep the group in synch, create, polish, publish cycle. (creative collab often around a document or presentation)
    – Create common ground, empathy, trust and respect among diverse, dispersed users.
    – Make work fun. Humanize people. Happier workers are more creative and are retained more easily. More below.

    I don’t know if its appropriate for your audience, but what about the concept of “play” – making work more fun? This may sound “soft” but it applies in a bunch of areas
    – People like working with other talented people. This makes the output higher quality, and more fun. I read someplace that “We all want to feel more valuable” 🙂
    – The happier your best people are in their work the more likely they are to be retained. Despite our best efforts, really smart, passionate people don’t grow on trees. Retention is key, and information overload burnout should be avoided.
    – People who feel their contribution is listened to, and work in an environment that encourages debate, and feel that its ok to be wrong are more likely to enjoy their work, be more creative and stay in the organization.

    One final point that didn’t really fit anyplace but I frequently forget to mention

    – You can often obtain quality information and analysis from all team members through social software that you can’t get in conference calls and face to face meetings. More introverted members or those who don’t shoot from the hip well are often better contributors in an asynchronous medium where they won’t be as dominated as in face to face discussions. Working in the technical field I’ve noticed this can be a particular boon with certain people.

  2. Sandy – that’s the nicest thing anyone has ever said.(ie the attention you paid is a tremendous compliment) I have another deck I just finished that has some of your points about engagement and happiness, but I think your points about quality discussion, serendipity and surprise are dead-on. As are several other points – connecting to expertise, etc. I’ll be referring to these notes as I update these slides.

    THe hard part is – what to leave out. How do i keep it short and sweet and still cover all the good stuff? Thanks for your insights there as well.

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