This morning my husband contacted me from a different time zone. He’s working as part of the leadership of a growing company, and they are trying to articulate their core values to support their rapid growth. They are very smart people, and want these values to be strong and meaningful. My husband asked me if there was a short article that describes what core values should be.
I obliged him thusly:
A company’s core values should
1. Embody a sense of purpose and aspiration
2. Establish the key values that will guide decision-making – especially hard ones.
3. Highlight what is distinct about the personality or approach of the organization – a powerful statement of “who we are”. Are you funny? Offbeat? Fearless?
4. Be expressed and espoused equally both internally to rally the team, and externally to make an impression in the market
6. Apply to all employees equally.
5. Be authentically lived – leadership should constantly be looking to embrace – and show the team how they embrace – those values. They should also bring them up and remind the team of them as decisions are being made, and encourage the team to do the same.
This is not a trivial exercise. Not to be quickly typed out over a weekend.
Who do you want to be? What do you want the journey to look like? What would like like people to admire about you? What would you want your team to admire about each other? These questions require consideration. Lots of listening and honesty. The kind of listening and honesty that’s rare in business.
I further suggested that the best way to get there was via conversation rather than editing documents of any particular kind.
I look forward to seeing where they land on this issue. They are a remarkable team doing remarkable things, and I hope they find their way to articulating values that reflect that. I wish the same for you, of course.